FAQs

Yes! We use an encryption service to process your payment. Your credit card information is hidden from us and we do not store your credit card information. We use Shopify Payments secure encryption service to process all payments.

We will send a shipping confirmation email once your product is on its way and it will include a tracking link to track your package.

Once shipped, USA shipments can take 3-5 days. We do offer a priority option that expedites the shipment a little quicker to receive 2-3 days. However, due to the current situation, carriers may be delayed with their transit times.

Here at Checkable Wellness, your happiness is the most important. We believe in our products and the wellness they bring. However, if our products do not meet your standards, let us know within 30 days of your purchase and we’ll give you a full refund (less any shipping charges if applicable). Just email us at support@checkablemedical.com or use our “Contact Us” link with proof of purchase.